Terms of Use & Service

ESC's website (our "Site") services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.esc-tokyo.com. We recommend you should keep a copy of the TOS for future reference.

ESC is a trading name of Elephant Street & Co. Inc., a company with a registered office in Japan at 4-10-8, Saiwai-cho, Tachikawa-shi, Tokyo. If you have any comments about ESC, you can email us at info@elephant-street.com.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 18 you must let your parent or guardian know about ESC’S Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.

We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

Eligibility to purchase

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your name, phone number, e-mail address, and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and to confirm that you are the person referred to in the billing information provided.

The Site is available only to individuals and others who meet the ESC terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to ESC, whose applications are acceptable to ESC, and who have authorized ESC to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes, or any other commercial benefit. In addition, ESC reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where ESC feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.